We’re here to help. If you have questions or feedback or need assistance with your Wendy’s experience, use the methods below to contact us, and we’ll get back to you as soon as possible.
Customer Service
For general inquiries, menu questions, or feedback about your recent experience at Wendy’s, please contact our Customer Service team:
- Phone: 1-888-624-8140
- Email: [email protected]
- Hours: Monday – Friday, 8:00 AM – 8:00 PM EST
Online Ordering Support
Having trouble with your online order? Our support team is here to assist you with any issues related to delivery or mobile app orders.
- Email: [email protected]
- Phone: 1-800-HELP-394
- Hours: 24/7 Support
Media Inquiries
For media inquiries or public relations matters, please contact our Communications team:
- Email: [email protected]
- Phone: 1-888-624-8140
- Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
Corporate Headquarters
If you need to reach out to our corporate office, you can find us at:
- Address:
Wendy’s Corporate Office
1 Dave Thomas Boulevard
Dublin, OH 43017 - Phone: 1-614-764-3100