We’re here to help. If you have questions or feedback or need assistance with your Wendy’s experience, use the methods below to contact us, and we’ll get back to you as soon as possible.

Customer Service

For general inquiries, menu questions, or feedback about your recent experience at Wendy’s, please contact our Customer Service team:

  • Phone: 1-888-624-8140
  • Email: [email protected]
  • Hours: Monday – Friday, 8:00 AM – 8:00 PM EST

Online Ordering Support

Having trouble with your online order? Our support team is here to assist you with any issues related to delivery or mobile app orders.

Media Inquiries

For media inquiries or public relations matters, please contact our Communications team:

  • Email: [email protected]
  • Phone: 1-888-624-8140
  • Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Corporate Headquarters

If you need to reach out to our corporate office, you can find us at:

  • Address:
    Wendy’s Corporate Office
    1 Dave Thomas Boulevard
    Dublin, OH 43017
  • Phone: 1-614-764-3100

Get in Touch